24 Hour Emergency Service

Keep Your Family Comfortable All Year

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Your HVAC equipment is subject to various factors throughout the year. Snow, Rain, Winds, Dust, Hail... it is literally being beaten down.
 
And because it is responsible for your home's air quality, it becomes obvious that you need to do something about it. 
 

The program is based on us performing regular maintenance twice per year on your air conditioning and heating equipment which contribute in helping to cut down on costly repairs as we normally find the small problems before they become important. 

Regular maintenance also helps reduce your utility bills by keeping the equipment at peak efficiency.

All of this helps your equipment last longer making your life easier, even under our harsh weather. 

Manufacturers may NOT honor warranties if your unit is not properly maintained. 

The Comfort Advantage Club is designed to ensure that this is never an issue.

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  • Complete cleaning and tune-up.


    Twice a year, we go top to bottom of your Air Conditioning and Furnace units to make sure they are ready for the coming seasons by going over 20 checkpoints. (View the full  Maintenance Agreement Certificate by clicking here)

  • Rebates on repairs


    If your equipment ever ends up breaking, we give you a 15% discount on all services and upgrades.

  • Save For The Future


    Get 50% of your investment as a credit to be applied to your future purchase of a replacement furnace and air conditioning system.

    Save for the future retirement of your furnace and air conditioner much like a 401K, this is a 401C (C is for Comfort) plan. When your system finally meets its life expectancy you can apply the credits you have earned towards the purchase of a completely new system, a benefit that no other provider will be able to offer you.

  • Priority Service


    You get in front of the line. Your AC breaks down in the middle of the summer heat and it needs replaced? Call us, we will take care of you. Service calls are also free! (during normal hours)

  • Gift A Tune-Up


    Get a free precision tune-up to gift to a friend or family member when you sign up for a membership in your home. To get the deal, you have to sign up for any maintenance plan with NICE and we will contact the person of your choice to get a free tune-up.

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Frequently Asked Questions.

Is there a limit to free service calls?

No! You can schedule as many free visits during normal business hours that you need. Our business hours are from 8-5pm Monday thru Friday.  There is no charge for scheduling a regular visit during these times, excluding National Holidays.  

Is emergency service included?

No, emergency service is not included as part of our regular free service calls.  Members do save 15% on any service that is requested after hours, on holidays or to expedite service. 

I have more than one property, do I get an additional discount?

Yes! You get a 50% discount on the normal maintenance plan price if you sign up for a second (or more) property. (Call us for more details)

What is the difference between the monthly maintenance plan and the yearly one?

The monthly plan automatically bills your credit card monthly on the same date, making it a month to month renewal. The yearly plan is billed once a year but renews at the end of the year instead of month-by-month.

How do I transfer my plan?

Just call or email our office to transfer your Comfort Advantage Club to a new property or to a new homeowner.  You are welcome to take your coverage anywhere within our service area. 

How do I cancel?

Email or call 30 days before the next billing date! There are no termination fees.  If you ever move out of the area you can easily call or email and request to end your Comfort Agreement Club Membership.  It's that easy.  

 What happens if I cancel before my first year?

You may be charged for any free services or discounts received while under the plan.   Do not sign up for our Comfort Advantage Club for a low monthly fee to receive free and discounted services planning to cancel it before the next billing date, the discounts will be removed from your account and you will be billed the full amount for services provided. If you have any questions please call our office at 703.634.5404. 

 

Can I pause my subscription? 

Yes! You can avoid any chargebacks to the account by pausing your membership for $1.00 a month.

 

What is included?

HVAC Coverage Information

Benefits Include but are not limited to: One annual heating tune up, one annual cooling tune up, free service calls during regular hours, high priority service (24/7 emergency service available), multi-system discount, 15% discount on all services and upgrades, annual cleaning of condenser coils.
Annual tests include carbon monoxide, gas leaks, heat exchanger, combustion analysis, humidifier inspection, hot water tank water pressure, flame sensor, refrigerant leak and refrigerant.
Whole system monitoring for abnormal sounds, starting capabilities, source of unusual odors, proper air flow, wet and dry bulb temperatures, monitoring refrigerant charge, measure high and low side pressures, provide system operation report and recommend repairs or replacement as necessary.

 

Outdoor Unit Checklist

  • Inspect unit for proper refrigerant level and adjust if necessary
  • Clean dirt, leaves and debris from inside cabinet
  • Rinse the condenser coils
  • Inspect base pan for restricted drain openings — remove obstructions as necessary
  • Inspect coil and cabinet—clean as needed
  • Inspect fan motor and fan blades for wear anddamage—on older models lubricate as needed
  • Inspect control box, associatedcontrols/accessories, wiring and connections.Controls may include: contactors, relays, circuitboards, capacitors, sump heat and other accessories. All control box and electrical parts should be checked for wear or damage.
  • Inspect compressor and associated tubing for damage

Indoor Unit Checklist

  • Inspect blower assembly (includes blowerhousing, blower wheel and motor)
  • On older models, lubricate motor
  • Check combustion blower housing for lint and debris
  • Inspect evaporator coil, drain pan and condensate drain lines
  • Inspect for gas leaks in gas furnaces
  • Inspect burner assembly—clean and adjust as needed
  • Inspect ignition system and safety controls—clean and adjust as needed
  • Inspect heat exchanger or heating elements
  • Inspect flue system—check for proper attachment to the furnace, any dislocated sections, and for signs of corrosion. Replace if necessary.
  • Inspect control box, associated controls, wiring and connections
  • Clean or replace air filters
  • Inspect conditioned airflow system (ductwork)—check for leaks 

 

Fireplace Plan Information

 

Benefits include but are not limited to: One tune up per year as scheduled by NICE Home Services, One Annual fireplace tune up, Free service calls during regular hours, High priority service (24/7 emergency service available), Multi-system discount, 10% discount on all services and upgrades, Whole System Monitoring for abnormal sounds, starting capabilities, source of unusual odors, proper airflow provide system operation report and recommend repairs or replacement as necessary.

 

 

Fireplace Checklist

  • Check and inspect logs
  • Check and inspect glowing embers
  • Check for carbon monoxide
  • Check and inspect on/off switch
  • Check and inspect shut off valve / dante valve
  • Check and inspect gas line
  • Check and inspect damper
  • Check chimney caps
  • Check for gas leaks
  • Check remote control for proper operation
  • Check the receiver for remote control
  • Check batteries in the remote and receiver
  • Check and inspect flame operation
  • Check and inspect pilot assembly
  • Check and inspect gas valve
  • Check and inspect wiring
  • Check and inspect venting

 

pdficon.png Download a copy of our maintenance plan PDF here

 

Pay Your Way, Choose Yearly Or Monthly Plan

Whole Home Membership $360.00

Free Gas Fireplace Inspection, Free HVAC Inspection (Two per year),

Free unlimited Service Calls during normal business hours,

50% credit back for every year and get a free precision tune-up for a friend.

Yearly Payments

Multi-Year Options Available (save!)

Monthly Payments

HVAC Membership $180.00

Free HVAC Inspection (Two per year), Free unlimited Service Calls during normal business hours,

50% credit back for every year and get a free precision tune-up for a friend.

Yearly Payments

Monthly Payments

Fireplace Membership $180.00

Free Gas Fireplace Inspection, Free unlimited Service Calls during normal business hours,

50% credit back for every year and get a free precision tune-up for a friend.

Yearly Payments

Monthly Payments

What Our Members Say

"That day we signed up for the Annual Maintenance Plan (AMP) and have never questioned that decision....I swear by this company strongly suggest the AMP membership."

Kevin E.|Alexandria, VA 

 

"We were so satisfied with the service we received that we decided to purchase the maintenance program. I know they will continue to keep our fireplace and HVAC working for a long time."

Tabea C.|Woodbridge, VA

 

"During the appointment I was offered an annual maintenance plan for both my fireplace, and a service of my choice--I chose plumbing. The price was right, and as a homeowner the capability to be proactive rather than reactive is always something that I am looking for."

V.J.|Fort Washington, MD 

 

I initially resisted the special they had going for a maintenance plan that includes inspection and cleaning twice a year plus a discount on any major work that needs to be done. After hearing the cost of the cleaning and inspection for only one visit, I realized their plan is quite a deal..

Clara S.| Alexandria, VA

 

 

 

 *Free service calls during regular hours, High priority service (24/7 emergency service available)

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